About Ordering
We ship paintings rolled in a protective tube for safe delivery. You can have it framed or stretched by your local framer, or we can handle the framing and stretching for you at an additional cost. We offer FREE shipping for rolled paintings, but shipping costs will be higher for stretched or framed artwork due to the larger and heavier package.
Yes, we list it as 20×24 inches, and we typically use the proportion based on your photo. You can choose between Portrait (Vertical) or Landscape (Horizontal) in the options.
Yes, you can choose a different background at no extra charge! Just email us your preference or upload an image, and we’ll customize it for you.
Photos
Yes, you can send your pictures via email. Simply email your images to orders@portraitforme.com, and we’ll use them for your custom painting.
We offer a free consultation service for your photo. Simply email us your photo, and we’ll let you know if it can be used.
When you submit your order, you’ll find a special section for comments where you can provide instructions for the photo editor. Our photo editor will then work on your images, such as merging two photos, removing or adding elements, changing colors, and more.
Yes, that’s possible! We can combine both photos into one painting. Please use the comment section to provide any details on how you’d like the images to be combined.
We can convert a black and white photo into color, or vice versa. During the order process, use the comment section to provide clear instructions on which areas of the black and white photo should be colorized and in what colors. We’ll email you a preview of the colorized image for your approval, and you can request adjustments before we begin the painting process.
Frequently Asked Questions
Yes, we do! Simply select the painting size closest to your desired dimensions and use the comments section to specify the custom size you would like. If there is any price difference, we will contact you with an updated price.
Yes, as soon as your painting is ready you will receive an email with a picture of your painting attachedYes, once your painting is ready, you will receive an email with a photo attached. You can then request adjustments or approve it for shipping. and you can ask for adjustments or approve it for shipping.
Yes, you can log in to your account online to view the status of your order.
Please submit your comments or approval for shipping via email.
Yes, we never sell or share your details with third parties. Your order is processed through our secure website.
All of our artists are professionally trained with 10-20 years of experience. You can view our gallery to see examples of their work.
Absolutely! Feel free to contact us, and we’ll be happy to assist you.
Please refer to our return policy and guarantee for more information.
